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Our Delivery Information

We offer complimentary delivery for all our standard delivery headboards in the mainland UK.

 

We may still be able to send headboards out of the Mainland UK so please do get in touch for a quote.

 

Delivery is via courier and a dispatch date is arranged with you beforehand.

Due to the size of the items couriers are unable to give set timeslots however all our items are dispatched on a next working day service.

 

Standard service

Headboards on a standard service are usually manufactured within 10 - 15 working days.

 

We may be able to offer a express manufacture service; please email us (charges will apply)

 

If you need your headboard in a hurry please do let us know and we will do our very best to help.

When your order is ready to be delivered a member of our dispatch team will contact you to arrange a suitable delivery day of your choice between Monday to Friday.

Unfortunately we are unable to give you a specific delivery time, but all deliveries will be made on the midweek day you specify between 08:00-18:00. All deliveries are made by a recognised UK courier and should reach you in perfect condition.

Saturday deliveries can be arranged which will incur a Saturday delivery charge by the courier

Should there be any delays we will be in touch with you soon as possible.

However, it is important that you check your package for any damage upon delivery. Every delivery needs to be signed for. It is very important that if you find your order to be damaged you sign for the delivery as “damaged”, which will allow us to make a claim with the courier allowing the products to be replaced. We will not be able to entertain any claim for damages on any deliveries that are not signed for as “damaged”.

If you are not home to sign for your delivery you may leave a note for the courier informing them of a safe space where they may leave the delivery. However, this is done entirely at your own risk, and is not recommended.

The courier network is understandably the cheaper form of transport to get deliveries around the country; however, it is not a 100% guaranteed that the goods will be delivered on time or on the day specified. The courier system does endeavour to deliver on time, however there is always a chance that it may not be achievable for various reasons. We will not be liable for any cost due to the courier not delivering on time or if it does not arrive on the specified day. We will dispatch the goods when specified.